FAQ

Firearms FAQ: Licensing & Renewals Guide

Get answers to your top questions about new and expired firearm licenses!

1. What do I need to apply for a new firearm license?

To apply for a new firearm license, you’ll need a valid identification, proof of residence, completed application forms, a motivation letter and a SAPS competency certificate.

2. How do I renew an expired firearm license?

Renewing an expired firearm license involves submitting a renewal application before the expiration date, including a recent motivation, proof of continued need, and certification of competency.

3. What happens if my firearm license has expired?

If your license has expired, possession of your firearm becomes illegal. You must immediately contact your local DFO for guidance, which may include applying for a new license. We do advise you to motivate sufficient reason not to surrender your firearm.

4. How long does it take to process a firearm license application?

The processing time for a firearm license can vary but generally takes between 4 to 6 months. This period allows for necessary background checks and administrative processing.

5. Can I track the status of my firearm license application?

Yes, you can track the status of your application by contacting the licensing authority or checking online on SAPS website.

6. What are the requirements for a firearm motivation letter?

A firearm motivation letter should clearly state the reasons for requiring a firearm, include any relevant personal or professional circumstances, and provide evidence supporting the application. Feel free to read more about our professional firearm motivation services HERE.

7. Is a firearm course course mandatory for all new licenses?

Yes, completing the proficiency training course is mandatory to obtain a SAPS competency certificate. It ensures that the applicant understands firearm handling, safety protocols, and legal responsibilities. Once you have a valid SAPS competency certificate, you may apply for a new firearm licence.

8. What should I do if my firearm license application is denied?

If your application is denied, you will receive a written explanation for the denial. You have the right to appeal the decision within a specified period by providing additional information or clarification.

9. Can I own more than one firearm under a single license?

Typically, each firearm requires its own license. Exceptions may apply for specific types of firearms or for collectors, subject to approval.

10. How can I ensure my firearm license won’t expire unexpectedly?

Regularly check the expiration date on your license and set reminders to apply for renewal at least 90 days before it expires to avoid any legal issues.

Online Shop FAQs: Your Shopping Guide

Discover answers to common questions about shopping with us, from product info to shipping details!

1. What types of products do you offer in your online shop?

Our online shop specializes in hunting, sport shooting, archery, and outdoor equipment and accessories. We offer a wide range of products to cater to both beginners and seasoned enthusiasts. If it’s not online, give us a call as we have a large variety of products.

2. How can I find a specific product I'm looking for?

You can use the search bar at the top of our website to type in keywords related to the product you’re looking for. Alternatively, browse our categories for a more guided shopping experience. If it’s not online, give us a call as we have a large variety of products.

3. What payment methods do you accept?

We accept various payment methods including major credit cards, PayFast, and direct bank transfers. All transactions are securely processed for your safety.

4. How secure is my personal information when ordering from your site?

Your security is our top priority. Our website uses SSL encryption to protect your personal and payment information at all times.

5. Do you offer international shipping?

No, we only offer shipping in South Africa as we only sell to the South African market. Rates and delivery times vary depending on your location. Please check our shipping policy for detailed information.

6. What is your return policy?

We accept returns within 7 days after your purchase has been received for most items, provided they are returned in unused, original condition. Some restrictions may apply for certain types of products.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our website or the carrier’s website.

8. Can I cancel or modify my order after it has been placed?

You can cancel or modify your order within 24 hours of placement. Please contact our customer service immediately to make any changes. Please check our refund policy for detailed information.

9. What should I do if I receive a defective or wrong item?

If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will arrange for a return and replacement at no extra cost to you.

10. Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotional deals. Subscribe to our newsletter and follow us on social media to stay updated on our latest offers.

Make sure you visit our blog HERE for more insightful news, reviews and information.

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